About
Dr. Nahla Khaddage Bou-Diab is a culture and leadership expert, Chairman and General Manager of Oneness Mgmt, and CEO of AM Bank – the bank that applies her research.
An advocate for organizational change, Nahla has developed a step-by-step methodology to assist leaders in transforming their company’s culture and ensure organizational resilience. She has implemented this methodology across the globe in multiple industries and in her personal day-to-day management and has earned 13 awards for Leadership Excellence since 2015. Given its proven success, Nahla aims to encourage Leaders to embrace cultural change.
One of Nahla’s core life principles is that we were designed to live as a collective; she believes there is no such thing as an “individual” achievement. Nahla is grateful that her achievements have been acknowledged with personal awards in addition to those awarded to the companies she’s managed. Click here to view the full list of awards she has received ›
Nahla has held several senior roles in multiple sectors, including global consulting, banking, retail and others, and spearheaded the Gender Diversity Group for the World Union of Arab Bankers. In this role, she developed the first Charter for Gender Diversity in the Arab World. Prior to her career in finance, she launched the Management Consulting services for global leader Ernst & Young (EY) in Beirut.
Starting her career at 17 as a typist in Canada, by 21, Nahla progressed to a National Manager at a leading IT company, overseeing operations and performance at a senior level. She achieved this rapid progression despite many challenging cultural and personal barriers.
Nahla has a Doctorate in Business Administration, Culture and Change Management from the University of Liverpool.
While she worked to attain her doctorate, Nahla was a professor at the Suliman S. Olayan School of Business at the American University of Beirut, developing and teaching a Change Management course under the University’s Executive MBA program.
Nahla is also Head of Gender Diversity at the Executive Level for the Banking Sector in the Arab World for The World Union of Arab Bankers and a published author. She has recently published two books: the first is Untamable and the second is A Leadership Shift.


Awards
Nahla recognizes that the awards received by the organizations she has managed would not have been possible without contributions from each and every employee within them. She dedicates these symbols of recognition to them, the people she has worked with, because it is the interaction with them that has sculpted her beliefs. Their energy fuels her need to share her experiences and to learn so that we can, collectively, rise up to our potential.

Excellence in Leadership Award
World Union of Arab Bankers — 2022

The 10 Most Empowering Women in Business Award
CIO Views — 2022

Recognition Award
Lebanon News Online — 2022

Excellence for Innovation and Leadership Award
World Union of Arab Bankers — 2019

Recognition and Appreciation Award
Rotary Club of Aley — 2019

Paul Harris Society - Member Award
Rotary Club of Aley — 2019

Excellence for Social and Economic Development & Women Empowerment Award
World Union of Arab Bankers — 2018

Recognition Award
Allianz SNA — 2017

Excellence in the Role of Women in Banking Leadership Award
Union of Arab Banks — 2017

Golden Shield of Excellence Award
Arab Women Council — 2016

Women’s Leadership in Enhancing Education
USEK Holy Spirity University of Kaslik — 2015

Valued Member Contribution
Endeavor — 2015

The Leading Arab Women Influencers in Arab Economy and Banking Sector
World Union of Arab Bankers — 2015
Organizational Awards

Best Places to Work
Best Places to Work Certification Program — 2023

Best Employee Empowerment Award
Global Business Outlook — 2021

Resilience in Face of Crises
The Arab Banks Awards & Commendations of Excellence World Union of Arab Bankers — 2021

Strongest Bank in terms of Overcoming Crises Award
World Union of Arab Bankers — 2020

International Diamond Prize for Excellence in Quality
European Society for Quality Research — 2019

Excellence in Strength, Operations and Resilience Award
World Union of Arab Bankers — 2019

Best Credit Card Offering
Global Business Outlook Award — 2019

Best Innovation in Retail Banking
International Banker — 2019

Best Banking Website
Union of Arab Bankers — 2019

Best Agile Bank in the Levant Award
MasterCard — 2018

Virtualization Project of the Year
CPI Media Group and Network World Middle East Awards — 2018

Best Commercial Bank
International Banker — 2018

Best Innovation in Retail Banking
International Banker — 2018

Innovation and Excellence Award
Union of Arab Banks Awards — 2017

High Achievement in Visa Infinite Credit Award
Visa International — 2017

Best Credit Card Services Award
Union of Arab Banks Awards — 2017

Outstanding Accomplishments for Bancassurance
Allianz SNA — 2016

Best Card Design Award for the ‘black’ Card
Visa — 2016