About
Nahla Khaddage Bou Diab is an award-winning CEO, Board Director, and the creator of Culture Risk Management®. Her distinctive strength lies in bridging two disciplines boards rarely find in one leader: driving revenue growth through innovation and commercial strategy, and protecting that growth through rigorous governance and risk oversight.
Her leadership philosophy is grounded in a simple principle: every strategic decision and organizational initiative should strengthen an organization’s ability to generate healthy, sustainable revenue growth while creating long-term value.
Throughout her global executive career, she has led major transformation and growth initiatives, combining strong commercial performance with governance discipline and organizational resilience.
Early on, she contributed to the reorganization of the Central Bank of Canada and went on to launch Ernst & Young (EY) Management Consulting in Lebanon, building a new practice from the ground up. She later applied and tested her thinking as Chief Executive Officer of AM Bank, where she also serves as Executive Director on the Board, proving her Culture Risk Management® approach under real, high-stakes conditions. During this period, AM Bank received approximately eight international awards recognizing innovation, agility, and resilience. She is also a member of the Institute of Directors (IoD).
Drawing on this executive experience, Nahla developed Culture Risk Management®, a proprietary methodology that enables boards and executive teams to identify, quantify, and manage the hidden human, organizational, operational, and governance risks that can quietly undermine growth, strategy execution, and AI adoption. Her framework gives boards a way to pursue ambitious growth while knowing exactly where the risk sits.
Her academically grounded, practitioner-proven approach complements traditional governance, risk, and compliance by helping boards understand the cultural and behavioral factors that determine whether growth strategies succeed or fail.
Nahla currently serves as Chairman–General Manager of Oneness Management and Chief Executive Officer of AM Bank, where she continues to demonstrate that revenue growth and rigorous governance are not competing priorities, but two disciplines that, done well, reinforce each other.
She is also the author of two books and has personally received more than fifteen international leadership awards since 2015 for her contributions to leadership, growth, organizational transformation, and governance.
Awards
Nahla recognizes that the awards received by the organizations she has managed would not have been possible without contributions from each and every employee within them. She dedicates these symbols of recognition to them, the people she has worked with, because it is the interaction with them that has sculpted her beliefs. Their energy fuels her need to share her experiences and to learn so that we can, collectively, rise up to our potential.

Excellence in Leadership Award
World Union of Arab Bankers — 2022

The 10 Most Empowering Women in Business Award
CIO Views — 2022

Recognition Award
Lebanon News Online — 2022

Excellence for Innovation and Leadership Award
World Union of Arab Bankers — 2019

Recognition and Appreciation Award
Rotary Club of Aley — 2019

Paul Harris Society - Member Award
Rotary Club of Aley — 2019

Excellence for Social and Economic Development & Women Empowerment Award
World Union of Arab Bankers — 2018

Recognition Award
Allianz SNA — 2017

Excellence in the Role of Women in Banking Leadership Award
Union of Arab Banks — 2017

Golden Shield of Excellence Award
Arab Women Council — 2016

Women’s Leadership in Enhancing Education
USEK Holy Spirity University of Kaslik — 2015

Valued Member Contribution
Endeavor — 2015

The Leading Arab Women Influencers in Arab Economy and Banking Sector
World Union of Arab Bankers — 2015
Organizational Awards

Best Places to Work
Best Places to Work Certification Program — 2023

Best Employee Empowerment Award
Global Business Outlook — 2021

Resilience in Face of Crises
The Arab Banks Awards & Commendations of Excellence World Union of Arab Bankers — 2021

Strongest Bank in terms of Overcoming Crises Award
World Union of Arab Bankers — 2020

International Diamond Prize for Excellence in Quality
European Society for Quality Research — 2019

Excellence in Strength, Operations and Resilience Award
World Union of Arab Bankers — 2019

Best Credit Card Offering
Global Business Outlook Award — 2019

Best Innovation in Retail Banking
International Banker — 2019

Best Banking Website
Union of Arab Bankers — 2019

Best Agile Bank in the Levant Award
MasterCard — 2018

Virtualization Project of the Year
CPI Media Group and Network World Middle East Awards — 2018

Best Commercial Bank
International Banker — 2018

Best Innovation in Retail Banking
International Banker — 2018

Innovation and Excellence Award
Union of Arab Banks Awards — 2017

High Achievement in Visa Infinite Credit Award
Visa International — 2017

Best Credit Card Services Award
Union of Arab Banks Awards — 2017

Outstanding Accomplishments for Bancassurance
Allianz SNA — 2016

Best Card Design Award for the ‘black’ Card
Visa — 2016